Shipping policy
Shipping Policy
Last Updated: July 2026
At Amp'd Dance Co, we know you're excited to receive your order, and we're committed to getting it to you as quickly and safely as possible.
If you have any questions about shipping or your order, our friendly team is always happy to help.
Shipping Within Australia
Amp'd Dance Co currently ships Australia-wide using Australia Post.
At this time, we do not offer international shipping.
Shipping Rates
We keep our shipping simple and affordable.
- Flat Rate Shipping: $9.95 Australia-wide
- FREE Standard Shipping on all orders over $100 AUD (after discounts have been applied).
Shipping costs are calculated and displayed at checkout before payment is completed.
Order Processing
Orders placed before 12:00pm (AEST) on business days are generally dispatched the same business day.
Orders placed after 12:00pm, on weekends or public holidays will be dispatched on the next business day.
During busy periods, promotions or public holidays, dispatch times may be slightly longer. If there are any significant delays, we'll let you know as soon as possible.
Click & Collect
We offer FREE Click & Collect from our Helensvale store.
Collection Address
Amp'd Dance Co
1/7 Millennium Circuit
Helensvale QLD 4212
Orders placed before 12:00pm (AEST) on business days are generally available for collection the same day.
Orders placed after 12:00pm will usually be ready on the next business day.
Collection is available during our normal trading hours. We'll send you an email as soon as your order is ready. Please wait for this confirmation before visiting the store.
Tracking Your Order
Once your order has been dispatched, you'll receive a shipping confirmation email with your Australia Post tracking details.
You can use these details to track your parcel directly through Australia Post.
Delivery Timeframes
Delivery timeframes are estimated by Australia Post and will vary depending on your location.
Regional and remote areas may experience longer delivery times.
Please note that delivery estimates are outside the control of Amp'd Dance Co once your parcel has been lodged with Australia Post.
Authority to Leave
If you choose to give Australia Post authority to leave your parcel, responsibility for the parcel transfers to you once it has been delivered according to Australia Post's tracking information.
Amp'd Dance Co cannot accept responsibility for parcels that are lost, stolen or damaged after delivery has been completed.
Lost or Delayed Parcels
If your parcel has not arrived within the expected delivery timeframe, please contact us.
We'll happily assist by following up with Australia Post and help wherever we can to locate your parcel.
Pre-Orders & Backorders
From time to time, selected products may be available for pre-order or may be temporarily on backorder.
Where this applies, the estimated dispatch timeframe will be clearly displayed on the product page.
If your order contains both in-stock and pre-order items, your order may be held and shipped together once all items are available, unless otherwise arranged.
If there are any unexpected delays, we'll keep you updated.
Incorrect Shipping Information
Please ensure your delivery address and contact details are correct before placing your order.
Amp'd Dance Co cannot be responsible for delays, returned parcels or additional postage costs resulting from incorrect or incomplete information provided at checkout.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of receiving your parcel.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging and shipping label
We'll work with you to find the best solution as quickly as possible.
Questions?
If you have any questions about shipping, delivery or Click & Collect, we'd love to help.
Amp'd Dance Co
📍 1/7 Millennium Circuit, Helensvale QLD 4212
📞 (07) 55 545 107